Returns & Exchanges
At Negative Apparel, we want you to love every piece you wear, but if you're not completely satisfied, we offer a hassle-free 14-day return and exchange policy. Please ensure items are unworn, unwashed, and still have the original tags attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Receive Refund or Credit
Once our warehouse team inspects your return, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
